Associate Director FC Start-Up
Associate Director FC Start-up Our Opportunity:
Chewy is seeking an Associate Director of Fulfillment Operations to build and lead our Fulfillment Center Start-up Team. This role will partner with functional stakeholders through the development of a standard start-up processes for new FCs. This includes building robust training programs and implementing Chewy standard processes at new launch Fulfillment Centers. The overarching responsibility of this role will be to standardize the activities 60 days before launch through the first 90 days of operating a new site. This is a high-visibility role that will interact with all levels of the organization and requires a candidate that has excellent written and verbal communication skills, and can implement successful initiatives across multiple stakeholders. This role will partner closely with a cross function of internal and external stakeholders. The ideal candidate will have a passion for problem solving and process improvement, a track record for utilizing data to drive decisions, and exceptional cross organization collaboration skills. What You'll Do:
The Start-up Team leader will be responsible for all operational functions for the first 90 days of new building launch. 90 days prior to launch, this team will be engaged for mobilizing stakeholders across the organization to ensure Chewy network standards, operational daily tasks/reporting, and all required internal/external vendor training are executed. This role will be responsible for accomplishing the lessons learned process in order to continuously improve launch execution and volume ramp. Manage and develop a team of Project Managers to define expectations for project scope, plan development, communications/coordination, and tracking to ensure a successful launch. Work with multiple stakeholders to understand the needs of each leader and translate the needs into the functional design of the building. Prepare, publish, distribute and maintain a project schedule and scorecard with milestones for all cross-functional stakeholders Monitor project progress, incorporate resolutions to potential project delays and communicates project status to leadership on a timely basis Ensure smooth and consistent communication and exchanges of data between operations, vendors, and internal stakeholders What You'll Need:
Bachelor's degree in Engineering or Business discipline Solid leadership and organizational skills with the ability to identify and improve both job performance and skillset of direct reports. Ability to read and interpret detailed engineering drawings with the ability to identify flow and functional issues that impact cost or operations flow. 7
years technical experience with project management 5
years' experience functional experience in implementing process changes and managing large complex projects 5
years of experience in large scale FC launches/projects Strong analytics and communications background (e.g., math, statistics, quantitative methods, and verbal and writing proficiency). This includes strong Excel skills or other equivalent analytical tools. Perform business requirements analysis and design Act as the primary liaison between operations leadership and vendors Perform gap analysis between physical processes and future operations needs and the have the ability to vet project requests and prioritize them accordingly Identify and recommend operations improvement opportunities to meet ever increasing business requirements Cross functional team management experience Must have experience and knowledge of warehouse operations, manufacturing and/or materials handling systems
Salary Range:
$150K -- $200K
Minimum Qualification
Technical Project ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
Chewy is seeking an Associate Director of Fulfillment Operations to build and lead our Fulfillment Center Start-up Team. This role will partner with functional stakeholders through the development of a standard start-up processes for new FCs. This includes building robust training programs and implementing Chewy standard processes at new launch Fulfillment Centers. The overarching responsibility of this role will be to standardize the activities 60 days before launch through the first 90 days of operating a new site. This is a high-visibility role that will interact with all levels of the organization and requires a candidate that has excellent written and verbal communication skills, and can implement successful initiatives across multiple stakeholders. This role will partner closely with a cross function of internal and external stakeholders. The ideal candidate will have a passion for problem solving and process improvement, a track record for utilizing data to drive decisions, and exceptional cross organization collaboration skills. What You'll Do:
The Start-up Team leader will be responsible for all operational functions for the first 90 days of new building launch. 90 days prior to launch, this team will be engaged for mobilizing stakeholders across the organization to ensure Chewy network standards, operational daily tasks/reporting, and all required internal/external vendor training are executed. This role will be responsible for accomplishing the lessons learned process in order to continuously improve launch execution and volume ramp. Manage and develop a team of Project Managers to define expectations for project scope, plan development, communications/coordination, and tracking to ensure a successful launch. Work with multiple stakeholders to understand the needs of each leader and translate the needs into the functional design of the building. Prepare, publish, distribute and maintain a project schedule and scorecard with milestones for all cross-functional stakeholders Monitor project progress, incorporate resolutions to potential project delays and communicates project status to leadership on a timely basis Ensure smooth and consistent communication and exchanges of data between operations, vendors, and internal stakeholders What You'll Need:
Bachelor's degree in Engineering or Business discipline Solid leadership and organizational skills with the ability to identify and improve both job performance and skillset of direct reports. Ability to read and interpret detailed engineering drawings with the ability to identify flow and functional issues that impact cost or operations flow. 7
years technical experience with project management 5
years' experience functional experience in implementing process changes and managing large complex projects 5
years of experience in large scale FC launches/projects Strong analytics and communications background (e.g., math, statistics, quantitative methods, and verbal and writing proficiency). This includes strong Excel skills or other equivalent analytical tools. Perform business requirements analysis and design Act as the primary liaison between operations leadership and vendors Perform gap analysis between physical processes and future operations needs and the have the ability to vet project requests and prioritize them accordingly Identify and recommend operations improvement opportunities to meet ever increasing business requirements Cross functional team management experience Must have experience and knowledge of warehouse operations, manufacturing and/or materials handling systems
Salary Range:
$150K -- $200K
Minimum Qualification
Technical Project ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
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