ALLEN DISTRIBUTION
DescriptionJob Title:
Distribution SupervisorDepartment:
OperationsReports To:
Operations ManagerPosition Type:
Full-Time - ExemptShift / Schedule:
1st ShiftPurpose of PositionManage people, materials, customer service and costs in the warehouse in alignment with Company policies and goals.
This position impacts customer satisfaction and profitability.
Values and Business PracticesCustomer First - We deliver on what we promise to our customers with a positive attitudeWe treat everybody with respect and dignityWe operate with high business ethicsWe are a good corporate citizenWe value our professional relationshipsWe strive to have a Continuous Improvement CultureWe are committed to the safety of our employees and our equipment/facilitiesCompany ExpectationsOur expectation is that all employees, customers, vendors will perform in a manner that will ensure long term successFlexibility:
Works the hours needed to support the business goals (including overtime, weekends and holidays).
Remains open-minded, performs a wide variety of job tasks, transitions from task to task effectively (multi-task).
Reliability:
Always present and punctual; arrives prepared for work.
Completes work in a timely, accurate and consistent manner.
Plan and schedule your time off in advance with your supervisor or manager.
Avoid unscheduled days off which will result in attendance points.
Attitude:
Maintains a Whatever it Takes attitude.
Lives by company stated values and inspires others.
Willingness to learn:
Approaches new tasks with an interest to learn.
Has the ability to learn techniques as job task requirements change.
Initiative:
Seeks out additional work when job tasks are completed.
Goes above and beyond required tasks.
Participate in pre-shift meetings and department meetings.
Display pride in your work area by maintaining daily housekeeping of our operations building, equipment, break rooms, restrooms, smoke areas, etc.
Promote teamwork and assist in all areas and processes in the operation as needed / required.
Quality of Work:
Maintains high standards despite pressing deadlines.
Produces accurate, thorough and professional work.
Understands the importance of Only Handle It Once - OHIO, by completing work correctly the first time.
Follows directions:
Follows all written and verbal instructions provided by management, project leader, etc.
Communication:
Shares all information in a professional and factual manner ensuring the best decisions are made for the company.
Report all issues to your manager/supervisor.
Appearance:
Maintains an appropriate appearance and dresses in accordance with the established dress code guidelines to your respective position.
Safety:
Follows all rules, guideline, and practices.
Informs supervisor / manager immediately if unsafe conduct or conditions arise.
Position CompetencyThe ability to motivate and drive a team to meet and exceed department and company goalsThe ability to build a successful relationship with the customer.
Working knowledge of warehouse operations and WMS.
Role ExpectationsProductivity / EfficiencyUnderstand customer contract requirements.
Ensure all paper work and data entry is completed by 9am the next day and end of billing period by end of day.
Perform cycle counts as detailed by the company or the customer and record system entries.
Achieve Daily Revenue P & L Metric (overall green status)Daily Revenue P & L metric information to be current within 48 hours.
Work with direct reports to implement corrective actions as needed based on weekly overall performance when metric is below green status.
Exception on some customer accounts based on data availability.
Manage overall equipment needs and supply ordering.
Plan daily labor to inbound / outbound activity.
Seek assistance from your immediate Manager as needed.
SafetyEnsure that Safety Policies are being followed and enforced throughout the operationDevelop and implement Corrective Actions based on historical trends on recorded incidents and damage costs.
Include team members ensuring input of ideas and discussions to improve overall Safety awareness.
Provide periodic updates on progress with Corrective Actions.
Complete monthly auditsHoist Inspection Audit - weeklyFirst Aid Medication Log - monthlySafety Board Information Review - monthlyMotorized Equipment Daily Inspection, Scrubber Daily Inspection, Golf Cart, etc.
(electronic /paper) - dailySOP's - Policies, Procedures, Work InstructionsComplete SOP monthly reviews by required due dates.
Provide feedback on documented processes by recommending process changes via the Document Control Plan by using the Document Change Request form.
Ensure that Customer specific processes and work instructions are developed, documented and reviewed with affected employees via the SOP and are added to the established customer folder on the company S drive.
QualityNo Customer loss due to Quality / Performance issuesComplete the Operations - New Customer Set Up document for new and existing customers transitioning to a new region.
Experience Organic Growth with existing customersPositive Customer ExperienceCorrective Action Requests - CARsMeet or exceed KPI metric ObjectivesEnsure all information sent out of the department is accurate and any errors are tracked.
TrainingFollow the established Training Program C.
G.
GE.
006.
Ensure that training of employees is documented.
Operations & Safety Checklists completed per the Training Program.
Job Proficiency Training Reviews of New Hires & Tenured employees are completed per the Training Program.
Food SafetyEnsure that your buildings and areas of responsibility are in an audit & tour ready posture.
3rd Party Audits (AIB, SQF, Customer conducted audits, etc.
)Scoring objective (Passing (Pass or Fail), Excellent Range - 950 and above, etc.
)Negative / Non-passing results will be reviewed with affected management team membersComplete accurately and record audits by required due dates.
Facility Audit - monthlyRodent Log - weeklyGlass Breakage Audit - monthly (as required by customer)Master Sanitation Checklist - daily, weekly, monthlyStorageMaximize the storage density by following the customer's or the company's direction.
Follow the guidelines as outlined in the Peak Storage and Space Utilization Entries SOP.
These expectations are meant to be a guide and may be changed at any time at the discretion of Allen Distribution.
#INDPAAbout the Company:
ALLEN DISTRIBUTION.
Estimated Salary: $20 to $28 per hour based on qualifications.
Distribution SupervisorDepartment:
OperationsReports To:
Operations ManagerPosition Type:
Full-Time - ExemptShift / Schedule:
1st ShiftPurpose of PositionManage people, materials, customer service and costs in the warehouse in alignment with Company policies and goals.
This position impacts customer satisfaction and profitability.
Values and Business PracticesCustomer First - We deliver on what we promise to our customers with a positive attitudeWe treat everybody with respect and dignityWe operate with high business ethicsWe are a good corporate citizenWe value our professional relationshipsWe strive to have a Continuous Improvement CultureWe are committed to the safety of our employees and our equipment/facilitiesCompany ExpectationsOur expectation is that all employees, customers, vendors will perform in a manner that will ensure long term successFlexibility:
Works the hours needed to support the business goals (including overtime, weekends and holidays).
Remains open-minded, performs a wide variety of job tasks, transitions from task to task effectively (multi-task).
Reliability:
Always present and punctual; arrives prepared for work.
Completes work in a timely, accurate and consistent manner.
Plan and schedule your time off in advance with your supervisor or manager.
Avoid unscheduled days off which will result in attendance points.
Attitude:
Maintains a Whatever it Takes attitude.
Lives by company stated values and inspires others.
Willingness to learn:
Approaches new tasks with an interest to learn.
Has the ability to learn techniques as job task requirements change.
Initiative:
Seeks out additional work when job tasks are completed.
Goes above and beyond required tasks.
Participate in pre-shift meetings and department meetings.
Display pride in your work area by maintaining daily housekeeping of our operations building, equipment, break rooms, restrooms, smoke areas, etc.
Promote teamwork and assist in all areas and processes in the operation as needed / required.
Quality of Work:
Maintains high standards despite pressing deadlines.
Produces accurate, thorough and professional work.
Understands the importance of Only Handle It Once - OHIO, by completing work correctly the first time.
Follows directions:
Follows all written and verbal instructions provided by management, project leader, etc.
Communication:
Shares all information in a professional and factual manner ensuring the best decisions are made for the company.
Report all issues to your manager/supervisor.
Appearance:
Maintains an appropriate appearance and dresses in accordance with the established dress code guidelines to your respective position.
Safety:
Follows all rules, guideline, and practices.
Informs supervisor / manager immediately if unsafe conduct or conditions arise.
Position CompetencyThe ability to motivate and drive a team to meet and exceed department and company goalsThe ability to build a successful relationship with the customer.
Working knowledge of warehouse operations and WMS.
Role ExpectationsProductivity / EfficiencyUnderstand customer contract requirements.
Ensure all paper work and data entry is completed by 9am the next day and end of billing period by end of day.
Perform cycle counts as detailed by the company or the customer and record system entries.
Achieve Daily Revenue P & L Metric (overall green status)Daily Revenue P & L metric information to be current within 48 hours.
Work with direct reports to implement corrective actions as needed based on weekly overall performance when metric is below green status.
Exception on some customer accounts based on data availability.
Manage overall equipment needs and supply ordering.
Plan daily labor to inbound / outbound activity.
Seek assistance from your immediate Manager as needed.
SafetyEnsure that Safety Policies are being followed and enforced throughout the operationDevelop and implement Corrective Actions based on historical trends on recorded incidents and damage costs.
Include team members ensuring input of ideas and discussions to improve overall Safety awareness.
Provide periodic updates on progress with Corrective Actions.
Complete monthly auditsHoist Inspection Audit - weeklyFirst Aid Medication Log - monthlySafety Board Information Review - monthlyMotorized Equipment Daily Inspection, Scrubber Daily Inspection, Golf Cart, etc.
(electronic /paper) - dailySOP's - Policies, Procedures, Work InstructionsComplete SOP monthly reviews by required due dates.
Provide feedback on documented processes by recommending process changes via the Document Control Plan by using the Document Change Request form.
Ensure that Customer specific processes and work instructions are developed, documented and reviewed with affected employees via the SOP and are added to the established customer folder on the company S drive.
QualityNo Customer loss due to Quality / Performance issuesComplete the Operations - New Customer Set Up document for new and existing customers transitioning to a new region.
Experience Organic Growth with existing customersPositive Customer ExperienceCorrective Action Requests - CARsMeet or exceed KPI metric ObjectivesEnsure all information sent out of the department is accurate and any errors are tracked.
TrainingFollow the established Training Program C.
G.
GE.
006.
Ensure that training of employees is documented.
Operations & Safety Checklists completed per the Training Program.
Job Proficiency Training Reviews of New Hires & Tenured employees are completed per the Training Program.
Food SafetyEnsure that your buildings and areas of responsibility are in an audit & tour ready posture.
3rd Party Audits (AIB, SQF, Customer conducted audits, etc.
)Scoring objective (Passing (Pass or Fail), Excellent Range - 950 and above, etc.
)Negative / Non-passing results will be reviewed with affected management team membersComplete accurately and record audits by required due dates.
Facility Audit - monthlyRodent Log - weeklyGlass Breakage Audit - monthly (as required by customer)Master Sanitation Checklist - daily, weekly, monthlyStorageMaximize the storage density by following the customer's or the company's direction.
Follow the guidelines as outlined in the Peak Storage and Space Utilization Entries SOP.
These expectations are meant to be a guide and may be changed at any time at the discretion of Allen Distribution.
#INDPAAbout the Company:
ALLEN DISTRIBUTION.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
