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Sr. Manager with (Java Background)

Description:

We are looking out for a Sr. Manager with (Java Background) and for our project team based out of Jessup, PA

Key Responsibilities:

SMO Lead BE, B. Tech, MCA,. Plan,

Define and implement the SMO office for the engagement with clearly laid objectives and scope of Services including the areas of influence and Service Governance.

Create a roadmap Service charter for the engagement and drive for higher maturity model of the engagement through CSI and Transformation opportunities on proactive basis along with the guidelines of Client "Stakeholder Management

Act as a Single Point of Contact for Transformation/Service Improvement projects being executed

Liaise with the Business and IT stakeholders (both internal and external) during the execution of Transformation / Improvement opportunity

Liaise with 3rd party vendors and customer organization as necessary during the transformation progress

Service Tracking

Ensure process adherence across all delivery teams (covering the entire portfolio/account)

Review and audit the Knowledge Management process (efficiency/effectiveness) using



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